Football Sessions Ltd (“Company”, “we”, “us” or “our”) is committed to protecting your personal information and your right to privacy.
Football Sessions is a limited liability company registered in England and Wales under registration number 10592278. Our principal place of business is at 20-22 Wenlock Road, London N1 7GU, United Kingdom.
Whenever we process data we will ensure that we always keep your Personal Data rights in the highest regard and take into account all of your data protection rights subject to the laws of England, Scotland and Wales.
1. Information we collect, store and use
a. We collect information when you set up your log-in to our Football Sessions Apps. To set up your account we collect, store and use your name, username, and email address. You have the option to supply additional information for example date of birth, mobile phone number, and Club name. All data is stored securely on a network of cloud-based servers and storage systems hosted in the United Kingdom.
c. We may request for you to complete surveys for research purposes (which you do not have to respond to).
d. If you accept in-app Push Notifications, we collect a token which Apple provides us and pass that to the server. Apple has the log of who’s token belongs to which device. You can change your notification settings at any time on your device.
e. We may also automatically collect other non-personally identifiable (aggregated) data each time you visit our Services for statistical and demographic purposes, including:
i. technical information, including the IP (Internet Protocol) address used to connect your device to the internet, browser type and version, device type and screen size.
ii. information about your visit, including the full URL (Uniform Resource Locator), page response times, download errors, and length of visits to certain pages.
f. Please be advised that we never knowingly collect data from anyone under 13. If you become aware that a child has provided us with Personal Data without parental consent, please contact us at firstname.lastname@example.org and we will take steps to remove the data and cancel the child's account.
g. Please be advised that before you provide to us any personal information of another person, you must obtain that person’s consent.
2. How do we use your information
We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, and/or compliance with our legal obligations.
We are committed to ensure that your information is secured. In order to prevent unauthorised access or disclosure, we use encryption technology to encrypt sensitive information (eg. login credentials).
We use the information we collect or receive:
To facilitate account creation and log-on process.
To send you marketing and communication information. You can opt-out of our marketing emails at any time.
To send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
To post testimonials. We post testimonials on our sites that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, or delete your testimonial, please contact us at email@example.com and include your name, testimonial location and contact information.
To deliver targeted advertising to you. We may use your information to develop and display content and advertising (and work with third parties who do so for example Mailchimp, Google Ads) tailored to your interest and/or location and to measure its effectiveness.
To request feedback and to contact you about your use of our Services.
To enable user-to-user communications, for example coach comment submitted to player via the player app.
To enforce our terms, conditions and policies.
If we receive a legal request, we may need to inspect the data we hold to determine how to respond and/or to prevent harm.
For other Business Purposes such as data analysis, search optimisation, identifying trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our sites, products, services, marketing and your experience.
We only share and disclose your information with third parties for the following purposes:
Advertising, Direct Marketing and Lead Generation for example Google Ads, Mailchimp.
Allow users to connect to their third-party accounts for example Facebook, Instagram, LinkedIn, Twitter accounts.
Functionality and Infrastructure Optimisation for example Amazon Authentication Services, Google optimisation products.
Invoice and Billing with Android Pay and Apple Pay.
Web and Mobile Analytics and Monitoring for example Google Analytics.
If we are under a duty to disclose your personal information in order to comply with our legal obligation.
In order to enforce or exercise our rights (statutory, contractually or otherwise).
If any part or all of our business or assets are acquired by a third party, your information will be one of the transferred assets.
We may engage advertising networks like Google Adwords to select and serve relevant adverts to you on our Services for example in-app adverts. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users. You will be offered, and we will respect your data usage choice, which you can manage and change at any time in app settings.
As is true of most online services, we will be using cookies, pixels, local storage, and software development kits (SDKs), to help us to improve our Services and to measure how people are using our Services. These are aimed at delivering to you a better and more personalised service. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), operating system, date/time stamp, landing page, and referring URL.
a. To collect this information, a cookie may be set on your computer or device when you visit our Services. Cookies contain a small amount of information that allows our web servers to recognise you.
5. Third parties’ Cookies
We also partner with third-party analytics providers like Google which set cookies when you visit our Services. This helps us understand how you are using our Services to that we can improve them.
6. Third-party links
Our Services may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
7. Where we process and store your data
Our cloud-based servers and storage system providers are located in the United Kingdom. Any data we collect from you will be processed and stored within these systems. It may also be processed by staff (ours or third parties’) in order to fulfil your order and perform our Services. By submitting your personal data, you are agreeing to this storing and processing.
We also have technical and engineering teams that support the provision of Football Sessions Services to you, located outside the European Union. For example app engineering and Google services. This data is non-personally identifiable and we have rigorous internal control measures to strictly limit access to your personal data by designated support teams.
We will not have access to your financial data provided by you upon subscription. Our App Distributors will securely store this information as a third-party beneficiary in accordance with their data protection and privacy policies.
8. Data retention and deletion
We will retain your Personal Data for as long as you maintain an account or as otherwise necessary to provide you the Services. We will also retain your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Where permissible, we will also delete your Personal Data upon your request, the request will be actioned within 30 days. If you have any specific requests regarding your data please email our support team at firstname.lastname@example.org
9. How to contact us
The Services are owned by Football Sessions Ltd and operated by Football Sessions Ltd.
For customer services, general questions, to delete your account and data, or technical support, please contact email@example.com